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Loose Virgin manhole cover

Subject: Loose manhole cover - trying to get some advice on how to get it fixed

There is a loose manhole cover which I reported over three months ago to Kent Council, which has yet to be fixed. The Council informed me the manhole cover belongs to Virgin Media and that it is they who are responsible for fixing it. Apparently the Council have notified Virgin Media numerous times about this, but the issue remains unresolved.

Meanwhile my partner and I suffer from the noise nuisance and can't bare to have windows or doors open in our home due to constant noice.

Please could you escalate this matter?

The loose manhole cover is on Bayhall road at the junction with Cromwell road, Tunbridge Wells, Kent.

Kent CC Reference: 51957814

Many thanks
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