The Virgin Media green cabinet in our street has its door hanging off, exposing all the wires and 'taps'. I have tried to call the main VM phone number but the only option that is vaguely near to why I am calling is to report a broadband fault. On choosing that option, I was forced to initiate a line test and the call was ended, suggesting I call back in 10 minutes.
Does anyone know how I can go about reporting this as we have some undesirables living in our street, so it is only a matter of time before they start cutting wires etc.!
Fingers crossed from a miserable VM customer who is living with an existing broadband fault (leading to the green cabinet) which won't be fixed until 5th July!... so broadband is already suffering.