I reported that the green comms box on my street had been severely damaged - completely smashed open, wires all over the place. Surely this is a danger to the public and should be addressed urgently. Not to mention I have no tv or broadband!
If the box has stopped working it may have set off a network alarm. Anyway you can report the issue via the cabinet hotline (0330 333 0444). I will also forward this to the forum team for attention. They may request further details on the location.