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nflack1972
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Equipment not showing up

Waited in all bloody day for delivery of a self install pack, and nothing has come...

So bloody frustrated as now I have to spend my sunday doing the stuff I was hoping to do today.

Left Virgin due to appalling customer service previously and decided to come back. Sky bound now I think. Shoulda known better. 

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dominicgarnold
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Re: Equipment not showing up

Same thing happened to us today, waited all day, yodel were supposed to contact me with a 2 hour delivery slot, no communication and no delivery. Tried contacting virgin but its out of hours, no email address to contact them and the online chat is also out of hours. Logged into account and it still says delivery by yodel today but no tracking details are showing up!! Well done Virgin!

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