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Community Activity

Soundbar manufacturer not in list

Hi,I've had Virgin Media and their 360 box installed this morning. My Seiki TV works with the Virgin Media remote but the Megacra soundbar does not. I had Virgin Media installed 2 years ago with the same 360 box and my TV and soundbar is the same as ...

No Virgin Wall Socket

Hello, we received a quick start package as recommended by virgin media when we entered our address. An engineer was not  assigned to install one so we assumed everything we needed was in the box, we received the box yesterday and are disappointed to...

casquith by Just joined
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Blocked email - cannot reset password

Hello Is there anybody from Virgin that could help me to unblock my email account. I've tried to reset my password as instructed but am not having any luck at all.  Regards  Malcolm      [MOD EDIT: Subject title changed for clarity]

Hub 4 keep losing connection and dropping with 5GHZ

For several months our 5ghz wifi has kept dropping but the 2.4mhz is ok.I have 2 different names for the connections and had no problems since I put the Hub 4 in, which was almost 2 years ago. Now though, the 5ghz connection is dropping multiple time...

Poddys by Dialled in
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SIGN IN

Please can someone help?I have always used my ntl world.com email to sign into virgin email and account,Yesterday i was asked to sign in with a different email address which i had to create along with a new passwordso now instead of ntlworld.com it i...

Resolved! VM connect not connecting hub 4

I am a Volt customer and saw I can get some free Wifi pods as a benefit but am required to run a test on my hub 4 via the VM Connect app. Unfortunately despite being connected to my wifi and it working on my device the app wont find the Hub, I've tri...

Account Renewal from January

Good Morning CommunityDec 23 I got the renew early email and renewed - same package (still have email) for a lower price.In Jan I realized I had channels missing, 2nd Tier redemptions  sorted it out, then rang back a few days later to say it had been...

andypat by On our wavelength
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