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Fresh as a Daisy
Posts: 1
Registered: ‎08-05-2012

Access to wireless setting in the router

[ Edited ]

I tried to reset the password of the router but somehow I failed to login to the admin page of the router.


After typing what should be the correct username and password?


p.s. I have tried admin, virgin, virginmedia...etc with blank password, the passphrase under the router or "changeme".


I am now using Netgear DGN1000.


Thank you very much.

Forum Team
Posts: 9,943
Registered: ‎23-11-2011

Re: Access to wireless setting in the router

Hi szesze,


It looks like your a Virgin National customer, as such I have requested this post is moved to the "Broadband down your phone line" section where you may get a better response to this query.

Help & Support Forum Team

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Emerging Talent
Posts: 19
Registered: ‎25-03-2012

Re: Access to wireless setting in the router

The defaults for accessing the router's web-style user interface are user name  admin and password  changeme


Should work with any browser but use Internet Explorer to be safe.  Type in the browser address bar and press enter (or click)


You should then see a box with blank spaces for user name and password. 


Posts: 538
Registered: ‎21-02-2012

Re: Access to wireless setting in the router

Hi szesze,


If you have a Netgear DGN1000 router supplied by Virgin, then you should see a sticker on the side with the ip address and login username and password required to access your router diagnostic webpage. The wireless passphrase should also be listed there.


If in doubt, please ring 084 454 1111 and after a brief security check, we can provide the information you need.


Thank you for your cooperation.

Lucy Paradice

Hope this helps.

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