Help & Support Forum

Check your service statusCable National
Ask a question
Forums
Title Posts
There are no unread messages in this message board

Getting Started

Everything you might need to know to get started in the community.
Latest Post - Meet The Superusers
8
There are no unread messages in this message board

News

Announcements and updates from Virgin Media & the community.
8

Broadband

(9 Items)
Title Posts
There are no unread messages in this message board

Up to 30Mb - Speed

Problem with your broadband speed? Ask the community for help here.
38445
There are no unread messages in this message board

Up to 30Mb - Setup, Equipment & Connection

Ask the community for help with your connection or equipment problems.
183903
There are no unread messages in this message board

Up to 60Mb - Speed

Problem with your broadband speed? Ask the community for help here.
39460
There are no unread messages in this message board

Up to 60Mb - Setup, Equipment & Connection

Ask the community for help with your connection or equipment problems.
141493
There are no unread messages in this message board

Up to 120Mb - Speed

Problem with your broadband speed? Ask the community for help here.
43110
There are no unread messages in this message board

Up to 120Mb - Setup, Equipment & Connection

Ask the community for help with your connection or equipment problems.
56286
There are no unread messages in this message board

Broadband Down Your Phone Line

Get help, hints and tips for National broadband down your phone line.
23158
There are no unread messages in this message board

Wireless & Networking

Need a hand with your wireless connection or your router setup? Ask for help here.
60354
There are no unread messages in this message board

Up to 152Mb

9648

TV

(3 Items)
Title Posts
There are no unread messages in this message board

TV

All about our Digital TV services.
111936
There are no unread messages in this message board

TiVo

Help & support for Virgin Media TV powered by TiVo
99691
There are no unread messages in this message board

TV Anywhere

Talk about our new TV Anywhere service and ask for help from the community.
13194

Phone

(2 Items)
Title Posts
There are no unread messages in this message board

Landline

Got a question about your Virgin Phone line or our SmartCall app? Ask it here.
64681
There are no unread messages in this message board

Mobile

For all queries about your mobile service from Virgin Media.
23459
Title Posts
There are no unread messages in this message board

Switched On Families

Chat with parents just like you about how to manage the big issues when it comes to your kids and the web. From toddlers to teens, the issues change as your kids get older so choose the description that matches your child best.
342
Title Posts
There are no unread messages in this message board

Email

Get tips on using our email service.
69842
There are no unread messages in this message board

Virgin Media Cloud

Find out more about Cloud. The safe and secure way to sync, share and store your files.
573
There are no unread messages in this message board

Internet Security

Want to keep your private details safe? Find out about your firewall, virus and spy-ware protection with Virgin Media Security.
15975
There are no unread messages in this message board

Webspace

Help with using Virgin's webspace to build your own website.
10893
There are no unread messages in this message board

Other Queries

For any other Virgin Media related queries not covered by the rest of the forum. Note that we're unable to deal with any individual billing or account queries on the forums.
38478

General

(3 Items)
Title Posts
There are no unread messages in this message board

Gaming

Share advice and talk about all the latest games.
11322
There are no unread messages in this message board

Computers & Hardware

Problem with your computer? Ask for help and share your knowledge here.
Latest Post - Re: my laptop crashed
6543
There are no unread messages in this message board

Chatter

For all off topic conversations, from what was on the TV last night to the meaning of life.
2280

FAQ

(1 Item)
Title Posts
There are no unread messages in this message board

Community FAQs & Tips

For questions and advice on how to get the most out of the forum.
Latest Post - Re: Edit post
625
Hi! How's it going?

Welcome to the community.

Settle in and get comfy, we'd love to see you get involved!

We have a guide to get you started and get you one step closer to that helpful answer.

Remember, this forum is for community support so if you've an urgent problem and need to speak with us directly please contact us.

Helpful Users This Month
User Accepted Solutions Count
39
29
18
17
12
Kudoed Users This Month
User Kudos Count
83
64
60
38
37
Users Online
Currently online: 11 members 44 guests
Please welcome our newest community members: