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Cheapest way keep Email Access
Hi all, I currently have 500mb BB only, ive been with VM since it was NTL, and have grown quite attached to my ntlworld email address, I mainly use mobile browsing and dont need broadband at home, but, I need to retain access to the email account... What are my options, my current contract expires in the next few weeks and im starting to get inundated with phone calls trying to give me 1gb BB, a new Modem and a smaller price increase than if I do nothing. I currently pay £44/month, which is going up to £69, im being offered £45 (24month)over the phone, on the website if I go to renew its coming out at £39(18month) Ideally Id drop to 50mb or 100mb, and pay ~£20/month? or even an email only account with no broadband/modem and pay £5/month. Anyone know if such a service exists?DreederUK12 minutes agoTuning in94Views0likes7CommentsFrequent cold calling
We have a virgin landline where we receive fairly regular cold calling, sometimes 2-3 times a day, offering windows, boilers, solar panels, loft insulation or some other apparently energy related government scheme to name just a few. They do not respect people's lives in the times they call and appear on the phone screen as local area numbers when they are clearly not. A few are automated, but most have someone clearly reading a prepared script to you. We are registered with the TPS on the landline number as well as our mobiles. We try to politely say we are not interested, but many ignore this and will continue to talk over you regardless. Is there any way that Virgin can identify these cold calls and automatically block them? Other services providers are looking at and introducing this type of spam calling service. Or is the only option of plugging in and unplugging the phone after use the only option? We've steered away from the formal call block that was on offer many years ago as it blocked calls from organisations which may withhold their numbers, including hospitals which are important to some and can't have these numbers blocked. We have only reluctantly kept the landline purely down to the mobile reception in our area being poor indoors and sometimes having to revert to the old way of calling to make or receive a sucessful call from inside the house. The TPS has confirmed in the past our number on their list but it can't stop these cold callers from ignoring it!MrsM416 minutes agoTuning in3Views0likes0CommentsHow to report damage to street equipment
1 MIN READ Spotted some of our street equipment that's in need of some TLC? We know things can happen, and we're here to help put things right.Kev_B33 minutes agoCommunity Manager (Retired)244KViews122likes77CommentsLatest Phishing News 04/07/2025
We’ve been made aware of phishing emails circulating that contain the content shown below. Please note that these emails were NOT sent by Virgin Media O2 and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately. If you'd like to report the email, you can forward it to our dedicated phishing inbox at phishing@virginmediao2.co.uk. Email 1: Email 2: Email 3: Email 4: Email 5:Int-Sec47 minutes agoModerator4Views0likes0CommentsCheck phone line
My landline is completely dead Status check says it is ok unplugged phone and plugged another one in still dead. tried calling had to do security on the phone eventually someone answered and had to do security again he tried to do test but his computer was buffering for a long time and eventually he received a message to pass me to someone else, a second line something this after along wait transferred me to f foreign call centre and they told me I had to do security again by this time I had had enough and needed to go out so I hung up. Can anyone get my landline fixed for meDalg48 minutes agoJoining in20Views0likes3CommentsOmbudsman Evidence
Hi all I think I'm going to have to go to the Ombudsman regarding my contract. Basically I am a broadband customer and in late march I ordered TV and while the box was on it's way to me I realised that I couldn't use the box as my TV was at the other end of the room to my router. I didn't realise the box needed to be directly plugged into it. Therefore I spoke to chat and said I needed to cancel TV and I would be sending back the box. Within the 14 day cooling off period right... I spoke to them again online chat to make sure, they never sent me the returns labels so I downloaded them myself and sent the box back, unopened, unused, via approved tracking method. Then comes my next bill and they are charging me for TV and I'm on a new 18 month contract. I called them and I was given £4 credit on my account and was then ASSURED my bill would go back to normal without the TV, just broadband. Then, of course, next month, they are still charging me for TV. I raised a complaint (27 days, still nothing) . So a few days ago I thought I'd have a stab at resolving this via online chat one last time. I explained it and was put through to cancellations, I thought I was getting somewhere then I was told if they removed TV I would now be paying £60 a month! (my broadband is about £33/34). This was despite her acknowledging I contacted them in late march telling them I was sending the box back and to cancel. They wilfully didn't cancel the TV in the 14 day period and are now basically stating I can't remove the TV without a penalty because the 14 day window has long since past. This is crazy, I can't believe how ridiculous and full of lies VM customer services are. My question really is, do the Ombudsman require proper 'evidence' to believe my complaint?? I don't have a record of the chats (though VM clearly do) - I couldn't record them on my work computer, long story. All I have is an email showing they credited me £4 for one month TV refund, surely this shows they were wrong to charge me. ThanksSolveddantheman202557 minutes agoJust browsing157Views0likes10CommentsWhat we're watching now...Continuing
The thread 'what are you watching now' was locked due to it's size and the thread continuing it by the moderator, was amalgamated and also locked.❓ to access the old thread which is now read only Original What are you watching now thread So this is a new thread with a slightly different Tittle.... Continuing.... Planet X appears to be hidden behind the Sun in our Solar System What Made Spartans So Much Better At Fighting INSANE AI Video Generator you can use NOW! I Got Early Access to Suno's New AI Tool - Here's what I Did With It! Udio's New Feature is a Gamechanger for AI MusicBuffer62 hours agoLegend47KViews1like2830Comments- acdeag2 hours agoUp to speed34Views0likes3Comments