Virgin Media Community

V6 Box switching itself off and on....

Help...!! Tonight, my V6 box has decided to switch itself off...then 'Starting up...' every five minutes! Have looked at Settings/Network....and tried a reboot. Problem persists. Obviously unacceptable. Any suggestions?

Resolved! New Channels.

I've received an email from Virgin telling me that they're giving me 11 extra channels.They also tell me these channels cannot recorded, rewound, or paused.Can I ask why not?The format of the new channels are going to be of little use to me I'm afrai...

Nasty blackmailing email

Someone emailed me to say they'd hacked my email account and were going to send malicious emails to all my contacts, or use AI to generate stuff to post stuff online etc etc, unless I paid bitcoin into their bank account within 48 hours. I can't reme...

Email help urgently please, emails so alow to come in!

Today I noticed a shortage of expected emails. I realised then, that even though refresging ok none were comming in. It was the lack of my usual spam emails that alerted me. Other emails, receipts and amazon etc are taking anywhere from 10 mins to co...

Resolved! Red light on Virgin Media Hub

hi, I have a solid red light on my virgin media hub 3 for over 3 months. I’ve also been having issues with my WiFi dropping on a regular basis. I have called virgin media a few times and every time the advice is different by the technical people. I h...

Incoming emails are blocked by VM

Emails are being forwarded to my @virginmedia.com acct from a webmail acct but are not appearing anywhere in my VM emails (inbox, spam, bin). VM Websafe has been turned offSender has checked all their servers and there's nothing to show at their end ...

Resolved! What are you watching now?

I'm off to continue watching Marco Polo.... Now up to season 1 episode 4 on NetFlix

Connecting Issue for a specific site/game

Hi,I'm having an issue with GGpoker similar to this topic:https://community.virginmedia.com/t5/Gaming-Support/Connecting-Issue-for-a-specific-game/td-p/5132823/page/2The error is: connection to server is unstable or <0003_403> network cannot be found...

Move router to another room

I'm looking to move my router and it's connection from the living room downstairs to my home office upstairs, so that I can use a wired connection for work. Previous threads seem to suggest there's a fixed fee of £25.00 for this service. Can someone ...

Virgin tv 360 box disconnecting from WiFi

HiMy Virgin tv 360 box keeps disconnecting from WiFi lately never been an issue before. It will connect 20 mins after coming out of standby and the disconnect again. I have used the connect app and says great connection from the room it is in.It’s be...