ContributionsMost RecentMost LikesSolutionsRe: Your Virgin Media Mail account is currently unavailable Sorry Ayisha b, I dont understand the solution, please could you elaborate. I am 86 and this losing emails is very concerning, I am locked out, nothing suggested so far works. TIA Re: Email down AGAIN this morning!!! I too have not had access to ntlworld emails for a week. Had chat with VM and they said all will be fine in 2 hours. Nothing cjanged , will leave if they do not respond positively.