ContributionsMost RecentMost LikesSolutionsRe: Email suddenly not working Have you got a current VM broadband account? Re: Child safe https://www.virginmedia.com/myvmo2/account-settings/security Re: No Service Since December 24– No Resolution from Virgin Media! You are due automatic compensation for the complete loss of service https://www.virginmedia.com/help/billing-and-payments/automatic-compensation Re: Access to old bills Aren't they emailed to you? Re: Contacting Virgin Media It's okay to tell your friends around the world that you have a new email address. People do change this stuff now and again. In fact they are probably all wondering why you have stuck with that funny old Blueyonder email address for so long. BTW what is the query? Re: Broadband issues You'd be better suited to a business contract https://www.uswitch.com/broadband/business-broadband/ Re: Virgin Media are liars and thieves Registered office address 500 Brook Drive, Reading, United Kingdom, RG2 6UU Re: Billing issue and disconnection Usage is irrelevant to the social tariff. Go to https://www.virginmedia.com/broadband/low-income-families And launch the chat on that page. Re: HUB 5 has been intermitent for over a month Oddly downstream channel 6 is as good as dead. There are zillions of post RS errors and uncorrectable errors. The BQM is ugly. Check for local faults on 0800 561 0061 / 150 but given all the call outs already it might need a network engineer. Re: Virgin Box An old Barclays branch I see. Nice place.