ContributionsMost RecentMost LikesSolutionsRe: low device signal strength on Hub 5 Suggestion was to send out an engineer - suprisingly "miraculously" resolved without an engineer visit Re: Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved) See Entry 92 in this thread - VM say it has been resolved and I, for one, have not had this issue since. VM are more than a little slow to respond. Just look at the length of this thread and timelines going back to September 2022. You need weight of numbers and public shame on your side before VM will even admit there is an issue. Good luck. Re: low device signal strength on Hub 5 3.1 Upstream channels Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation 12 10.4 37.5 2K QAM 256 Re: low device signal strength on Hub 5 Downstream Power Range 6.5 to 8.9 Across channels 1-31 Upstream Power Range 42 to 42.8 Across channels 0-4 Re: low device signal strength on Hub 5 Tonight my hub reports no issues without anyone doing anything. Re: low device signal strength on Hub 5 Anyone else in the community think this repsonse (your power levels are out of spec (they're on the high side) so I'll need to arrange a home engineer visit to put them right) shows a lack of understanding of the issue described and is inadequate? [This comes after energy suppliers have generally reduced levels to address green issues]. Re: low device signal strength on Hub 5 I can only assume that the content of the above posts have not been read and/or understood. The answer to all of the above is that my house has high power levels - so how come this impacts only 2 devices (which you still cannot identify) out of the dozen or so that you identify as connected? I assume that applies to all who have posted on this thread then? Is the response related to wifi only connected devices, ot both wifi and ethernet connections? Re: low device signal strength on Hub 5 Oops sorry. Bold not intentional. Note to self - recheck before send Re: low device signal strength on Hub 5 My point is that I expect a service provider to provide a viable service with robust and appropriate equipment, not to need to rely on DIY network solutions. Yes there are good alternatives but I generally do not expect to pay for a service which I need to supplement or replace in order to get basic communications across a normal range of family devices throughout a standard home. Re: low device signal strength on Hub 5 And still no correction to this worthless report. The hub knows what devices I have connected. It knows connection to two of those devices is not good but cannot put the two reports together and tell me which devices (specifically) have an issue or why. The idea that simply huddling all devices in the house around the hub would correct all issues is, simply put, laughable. If you (VM) cannot support WiFi appropriately in a simple 3-bed house, you need to consider multiple hub solutions or even hubs with more than 4-ports. If other ports can be bought that do a better job, doesn’t this suggest (VM) should invest in more appropriate equipment?