ContributionsMost RecentMost LikesSolutionsRe: Customer service phone number How do I speak to Virgin? | Virgin Media Community - 5505858 Re: High latency If you are on VM's HFC network then 20+ ms latency is normal. Which HUB do you have? Possibly worth investigating the technology used by the ISP you are moving to in your area before assuming something that isn't stated. Faster isn't is always better. Re: There is a suspicious device connected to external Virgin Media box You can't 'steal' internet unless you have an ethernet connection available to the outside world, or your Wi-Fi is comprimised. Re: VRChat/RTSP issue with Hub 6 The HUB 6 is not available in England, so I'm unsure how much feedback you'd get here. Re: Yale Smart Alarm not working Using one of the 1Gbps ports, maybe. Re: Contacting Virgin Media Being dead wouldn't make any difference to VM, they'd still chase any debts however they could. Re: Broadband issues Your first mistake is using a residential connection for a business. Your second mistake is thinking a HUB 5 will resolve Wi-Fi issues. Re: How do I speak to an agent?? Try at 8am when the lines open. Wait up to several days for a reply on here. Re: Complete loss of service for over 3 weeks. Don't forget the compensation you'll be racking up. https://www.virginmedia.com/help/billing-and-payments/automatic-compensation Re: I can't cancel my engineer appointment Looks like the site has been 'fixed'.
