ContributionsMost RecentMost LikesSolutionsRe: Haven't received confirmation email Hi @rmn24 Thank you for reaching out to us here, welcome to the community. I am sorry to hear that you haven't received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so l will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me Thank you Jon Re: Router Not Delivered Hi @Bethch Thank you for reaching out to us here, welcome to the community. I am sorry to hear that you haven't received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so l will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me Thank you Jon Re: New Build - Postcode Checker Hi @MPM2096, Thank you for reaching out to us here, welcome to the community. I am sorry to hear of the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so l will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me Thank you Jon Re: Re: Address not listed but all my neighbours have Virgin Media Broadbank Hi @prathammehta Thank you for reaching out to us here, welcome to the community. I am sorry to hear of the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so l will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me Thank you Jon Re: No confirmation email Hi@ AK1234 Thank you for reaching out to us here, welcome to the community. I am sorry to hear that you haven't received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so l will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me Thank you Jon Re: My property not showing up in postcode checker Hi @beezas2000 Thank you for reaching out to us here, welcome to the community. I am sorry to hear that you having difficulties , I would like to take a look at this for you and see what I can do to help. In order to do so l will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me Thank you Jon Re: No information about delivery QuickStart kit Hi @Lucia_LS Thank you for reaching out to us here, welcome to the community. I am sorry to hear that you haven't received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so l will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me Thank you Jon Re: Where’s my router? No way to contact!!! Hi @amandalimaj Thank you for reaching out to us here, welcome to the community. I am sorry to hear that you haven't received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so l will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me Thank you Jon Re: Signed to service but no information since. Hi @fengyuxu, Thank you for reaching out to us here, welcome to the community. I am sorry to hear that you haven't received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so l will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me Thank you Jon Re: Previous tenant has not cancelled their broadband contract Hi @Jasol. Thank you for reaching out to us here, welcome to the community. I am sorry to hear of the difficulties you are having, I would like to try and help you resolve this. In order to do so I will need a little more detail so please keep an eye out for a private message from me. thank you Jon