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Gary06028

Superfast

Joined 7 years ago

161 Posts3 Solutions

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Offered new contract via chat but account online says different amount
Offered contract via chat £36 a month 350 volt broadband and flex TV , I have screen shot conversation as proof . When I log in online it says £65 a month , what's going on , help please
4 months ago Place Managing Your Account - Cable
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Re: Pending Flex subscription
Still pending here , spoke to customer service and chat they all say different things , at the end of the day it's pending still and email states use it straight away
4 months ago Place Stream
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Subscription pending for 4 days
Anyone else had problems with subscription pending , email said right away but nothing yet .
4 months ago Place Stream
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Re: Essential upgrade
Same as me called them and said they will activate it now , but nothing happened , live chat we will get someone to call you , absolute joke
4 months ago Place Stream
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Why is it so hard for Virgin to do the basics?
Added essential TV pack yesterday, email said I can use straight away , this still not working so called them up and the chap I spoke to said he will activate it now and will show right away , obviously still not showing , any help please
4 months ago Place Stream
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