HughJarsse
Knows their stuff
Joined 11 years ago
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Re: emails not arriving??
And, a week later..... No replies, as assume VN not interested. Apparently there are others suffering the same problem, yet... Nothing from VM in any shape or form. Basically, not interested, and staff hope we will just 'fade away' and leave the staff in peace!!13Views1like0Comments- 90Views0likes0Comments
Re: emails not arriving??
No message Carley, Can log into the account, and into email, but it doesn't show any new emails from Sunday evening onwards, just the ones up until 9pm Sunday. Outlook shows several new ones, that haven't appeared in the VM mail. Nothing settings wise has changed, just stopped updating for some reason.87Views0likes0Commentssuspicious email from 'VM' is it geniune?
received this email this morning. Seems a bit suspicious, so have NOT clicked on any links, just viewed the content. Anyone from VM able to check this please. (all personal details removed for security, obviously) from 'Virgin media' <email@em.virginmedia.co.uk heading (My Name, removed, obviously!!) your Virgin Media TV box needs an upgrade We wanted to let you know that you are now eligible for Virgin TV 360, at no extra cost. What do I need to do? Click here to log in to My Virgin Media and request your update. Alternatively, you can visit the ‘Apps and Games’ section on your current TV box and select the ‘Upgrade now’ app. Simply follow the steps on the screen. We’ll send you a new 360 remote, and an ‘Install now’ app will appear to help you finish setting things up. Here’s how it works We can’t transfer your recordings and settings when you switch to 360, so make sure you watch the shows you need to before you hit that button. You can still watch many of them on Catch Up or On Demand (depending on which TV pack you have). Watch our handy video on how to complete the upgrade, here. To learn more about the benefits of 360, head here. Thanks, The Virgin Media team This email has been sent to the following address: (removed) by Virgin Media. Don't miss out on our news and offers, just add email@em.virginmedia.com to your address book. For more information about us, or to view our privacy policy, please visit the links below: Help | My Virgin Media | Privacy | About us Remember, Virgin Media will never ask you for personal information via email. 054752Views0likes1CommentNot receiving emails AGAIN
as per title. Can send emails, but not receive them. Waiting for 2FA code for banking, supposed to be valid for 10 mins, was sent by bank 15 mins ago, NOT RECEIVED YET, asked for a resend, which they state they have sent 5 mins ago, yet, NOTHING. strange that they can receive mine, but I cannot get theirs? Also, just tried to send an email to my VM account from a talk talk one 10 mins ago, and that hasn't arrived either!! So, VM, Now what's the problem. Unable to use banking because you can't provide a 'working' service..618Views0likes2CommentsRe: Wish to raise a compliant regarding VM treating their customers like idiots!
Anyone thinking of joining VM really needs to READ this FIRST, then, look elsewhere. https://uk.trustpilot.com/review/www.virginmedia.com Reason becomes fairly obvious. VM come bottom of the pile for a Reason. Not only on Trustpilot, but several other surveys as well!!757Views1like2CommentsBill gone UP, despite negotiating a new contract for LESS!!
OK, contract ended next month, and managed to get the same deal on a lower price, for next 18 months. Paperwork done, and emails received saying all is sorted. Yet, have now received a bill for MORE than the agreed new deal, in fact 60% MORE!!. (£160 instead of £100) for the next month!! So, looks like I will be cancelling, (within 14 days cooling off period) and moving somewhere else. Rip off VM.571Views0likes3Comments