japitts
Very Insightful Person
Joined 16 years ago
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Re: I added Premier Sport and my bill went up £27?
You added Premier Sports on April 26th, and your bill is produced on the 9th of each month. So your May 9th bill would have... Pro-rata charges for Premier Sports covering April 26th-May 8th, that's roughly two weeks so ~£5, plus normal charges in advance for the May-June bill cycle, so an extra £10 The projection of your monthly subscription will also be presuming PS remains active at £16/month after the initial 3month promotion. If and when you remove it, that projection will be revised downwards.12Views0likes0CommentsRe: TV360
In the newer XGS-PON fibre areas, then it's correct to say VM only offer the Stream platform with no recording facilities. In the traditional HFC areas, both Stream & TV360 are available, but Stream is the default since a month or so. TV360 is only now available reactively on request via CS, and at £50 cost. From the sounds of it, the "fibre system" likely means you're in an XGS-PON area. If the online chat bot had taken your postcode, checked, and still came back offering TV360, then that's another for the "whoops" collection.14Views0likes0CommentsRe: Tivo box no longer supports Netflix
The TV360 .... has access to a wider range of content, including Sky Sports+, Disney+ and NowTV, which are not available on the V6. Sorry to pickup on some points here, but... 1: Sky Sports + absolutely IS available on the V6. It was launched last November, and is functionally identical between the two boxes. 2: Now-TV is Sky's "dip-in" streaming service for those that don't want a full Sky or VM install. Aside from some Sky Atlantic content, Now TV is just a different way of accessing the same content as is carried on linear channels & OnDemand. Carley_S5Views0likes0CommentsRe: Contract renewal call us email
Received via PM from user: Thanks for your earlier response. Any idea how I can get this resolved before the match tomorrow? Response: This forum is not a real-time support service, and you could easily be waiting a few days for the VM staff team to pickup. For a quicker response, you should call in via the usual numbers. 0345 4541111 or 150 from a VM landline. TiVo/V6 have a menu option to re-synch your account with your box's EPG, but this isn't available on TV360 or Stream37Views1like1CommentRe: Screen Mirroring
First off, be clear that TV360 is fundamentally a different TV platform to TIVo/V6, much like Android is different to Apple, and Linux is different to Windows. Your box now runs Horizon software rather than TiVo software. Next up... what do you mean by mirroring/casting your screen? Can you describe what you did with your V6, that you can't do with TV360? Asking because the usual time "casting" is mentioned, is trying to use the TV Go mobile app on a bigger screen than the device on which you're using it.54Views0likes0CommentsRe: Can I use a second hand V6 box myself
If you're in one of the newer XGS-PON network areas, then streaming is the only TV service VM offer. If you're in one of the traditional HFC areas, then V6 & TV360 remain fully supported - new customers get TV360, but recording boxes are only available reactively and at £50 cost.21Views0likes0Comments