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Community Activity

i don't have internet

hi i can't say i'm fine i'm having problems with this internet again it stops all the time it's so annoying the interesting thing is that a few months ago we had the same problem i complained to the company with phone calls it didn't work the clouds ...

Resolved! Chasing response from Diversionary Support Team

Hi...Hope you're well...Made contact with yourselves on 1st March - on the back of this, I emailed diversionarysupport@ regarding the green Virgin Mobile cabinet (fully appreciate that this is likely to have been inherited from NTL) that is on my dad...

Latest Phishing News 19/03/2024

Latest Phishing News 19/03/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 ...

Int-Sec by Moderator
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Resolved! Trouble with Eero mesh and hub 3

I have tried just about everything to set up my Eero mesh with my hub 3 but cannot get an internet connection.  When I first set up the Eero and connect it to the rear of the hub 3 with the Ethernet cable provided it connects to the internet OK but a...

Hub 5 flashing red

Hub 5 flashing red randomly half an hour ago and is ongoing flashing red.Wifi was working perfectly fine then suddenly its not working anymore

Iqbal7 by Joining in
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Each year we adjust the monthly subscription prices our customers pay for Virgin Media broadband, TV and home phone, so we can continue to invest in our network and services.   What this means for you...

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Accessibility and Vulnerability Policy

Together with the introduction of a framework to embed accessible and inclusive design practices, we are working hard to make our website, content, and digital experiences accessible to as many people...

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