I have recently had virgin media broadband installed ( personal ), but have an O2 business sim ( smallbiz ).Is it possible to still unlock the Volt benefits when using a business sim, or do both sim and broadband need to be same ( ie personal or bus...
Hi I moved house one year ago and signed up for a new Virgin package M500 broadband as part of the move. I also have o2 monthly phone. I can see the volt benefits are showing as applied in my o2 account and Virgin account however I have not had the s...
My O2 account shows as end of contract.What happens to my Virgin services if I cancel the O2 sim / account?Apparently I am one of the lucky few who has the wifi pods. I assume these would be returned.The bill just refers to Mega Volt Bundle and Volt ...
Time to pull your finger out - still waiting for pod issues to be resolved - was expecting a call as faults in my area?? https://www.which.co.uk/news/article/virgin-media-named-worst-major-broadband-provider-for-customer-service-aQwVk5g0Tdc4
I am an existing O2 customer and I am trying to order the boosters which I am liable to under the Volt package. My WiFi hub only gives strong signal to 50% of my home and so I’d really like to order one if not two boosters. I have been unable to spea...
So I have ftth it was installed just before the hub5x was deployed. I was told to request one when they come out as I am on the ftth networkCheers Tom.
Our mobile numbers were transferred to 02 last year, we got the Volt double data benefits for the phones but never received the speed boost for our broadband. We have been clicking on links on both O2 & VM left right and centre and getting absolutely...
Hi.Sorry to make my first post here a complaint. Im a new Virgin Media FTTP and O2 bundled customer. I signed up to FTTP VM250 and O2 sim with Volt benefits. Im getting passed from pillar to post by O2 and VM about not having Volt benefits (double da...
Hi,About a month a go, I made the switch to O2 from another mobile provider. Shortly after making the switch, I requested Volt be applied to O2 and Virgin packages and within a few days my O2 data had been boosted.However, I have not seen the same up...
if I have the 500mb volt package and I get an o2 SIM card, does my broadband speed qualify for the double speeds and if so, how do I get it? I’m 8 month into my contract and have another 8 months left. tia
