Volt benefits inactive
I have been an O2 customer for over a month now and my Virgin app still says volt benefits are inactive. The address is the same so don't know what the issue is.
I have been an O2 customer for over a month now and my Virgin app still says volt benefits are inactive. The address is the same so don't know what the issue is.
We had a rep come to the door and sell us a Virgin internet package - we were looking to move from our previous provider at the time. We took out the contract which included an O2 sim which the rep said would come, then he would cancel it. We let him...
My virgin sim was migrated over to O2 on the 27th July and volt benefits have been activated on O2 however my broadband speed boost has not been applied both accounts are registered at the same address I have contacted virgin and got nowhere with the...
I just spoke to an agent through the web chat and agreed to take 1GB of internet and an O2 SIM card.I explained i don't need a sim and asked for a quote without it but was told it was more expensive without the SIM.However now I read that they are in...
Hi, i have the volt 350 broadband with the wifi pods. As i have an o2 sim looking to move away from the network do i lose the wifi pod at all?
Hi,My Virgin Mobile was migrated to O2 and I received a text from them on 26/05 saying that my Volt benefits had been activated. My O2 plan shows the new details.Nothing heard from VM over two months later B-((I checked that the name and address matc...
My Virgin mobile sim was migrated over to O2 on the 9th July. O2 activated the Volt benefits on the 17th July. I'm still waiting for my Virgin Media broadband speed boost to the next level. I'm currently on M125 so should be moved to M250.I'd be grat...
Hi,My mobile account was moved more than two weeks ago to the O2. No sign of my Volt bonuses so far.Any advice?
Hi there. Received an email saying my account has been checked and is available to receive volt benefits. I signed up to the m125 volt package last week. O2 have honoured there part and doubled my mobile data. Wot else can I expect from virgin media....
Hi,My volt benefits were activated by o2 on the 28th of July but they have still not been activated by Virign media.I am expecting to go from 100 to 200mbps but have not yet recieved this boost. o2 however have doubled my data.Can this be fixed?Edit:...