We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...
H,virgin media customer.O2 Contract email received tells me to continue to complete the order but with no option to say yes.
Virgin volt bundle with 02 sim package was installed this week at elderly vulnerable persons address. They have left her with no phone number, no SIM card, no back up line. I have called virgin and 02 about 8 times spent 6 1/2 hours on phone over the...
Got an email stating I can cancel the O2 sim and Virgin media due to the recent price increase. Can I cancel only the O2 sim and keep my current VM deal which expires in October?
Hi David, I’m having the same issue with my address. Could you help me please
I registered for Volt a month or so ago.The benefits have been applied to my 02 but i have not received my speed boost or any other virgin media benefits including the 3 WiFi Pods.Could someone at Virgin please progress?ThanksBrian
I have o2 and VM home broadband, the o2 data boost is active but the VM side just shows an error message when I try to click through to activate my benefits in my VM account a virgin technician was here sorting a faulty tv box this morning and sugges...
Hi,VM refuse to stand by their order number and contract emails. Beware if you have received the same, when contacting sales team the will try and sell you a more expensive product with less features.Next point of call is the Ombudsman.
Hi all new to this forum, i was a virgin media customer aprox 3 years ago(everything much better then} before moving to sky( hassle free transfer}. i have decided to move back to virgin, i signed up for a bigger combo volt bundle on monday 4 march, a...
Hello,I recently was able to sort my latest VM contract thanks to advice from the Forum Team.I was already a Volt customer so still get the double BB speed boost and currently I get double data for our o2 Sim only cards (bringing us both up to 10GB)....
We recently upgraded from Ultimate Oomph to Ultimate Volt reveals that we also have Homeworks alongside the one gig broadband.What is it as I don't recall Homeworks being mentioned during the call with the offer to upgrade and will I be charged?
