on 19-03-2024 03:06
So I have ftth it was installed just before the hub5x was deployed. I was told to request one when they come out as I am on the ftth network
Cheers Tom.
on 15-03-2024 05:19
So I am a fttp customer with 1gig service but I don't have the 2gig option to upgrade
on 18-03-2024 18:53
Hi @smithy01793, thank you for your post.
Information on the rollout of Gig2 can be found in this thread here.
Regards,
Daniel
on 19-03-2024 02:00
Hi Daniel.
So this confirms what I have all ready and what I asked.
It states people on the full fiber network will be able to opt for the speed upgrade.
I am in the full fiber network ie fttp.
But I am not seeing the opportunity to upgrade
Regards Tom
on 19-03-2024 03:03
Sorry I am in ftth. I have full fiber optic cable in my house right to the router with a small converter on the fiber cable to coax as the hub5x was not out when they did the ftth install.
I was told when the hub5x comes out I should request one as I am the ftth network.
Cheers Tom
Can you please sort this for me.
on 21-03-2024 15:32
Hi @smithy01793 thanks for your reply - please let me look into this for you.
Please expect the PM from me to arrive shortly and respond directly when you can!
Many thanks
on 21-03-2024 15:56
"a small converter on the fiber cable to coax as the hub5x was not out"
This reads like a good description of a more recent RFoG DOCSIS installation.
VM publicity material does say 2Gig services are to be offered via XGS-PON.
on 21-03-2024 17:31
21-03-2024 17:57 - edited 21-03-2024 18:02
@smithy01793 wrote:So I am a fttp customer with 1gig service but I don't have the 2gig option to upgrade
If you don’t have a Hub5x then you are in an RFoG area that runs on the older DOCSIS internet type services. The Hub5x is XGS-PON only, so will not work on these networks until they are migrated to XGS-PON operation.
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on 28-03-2024 02:30
Hay guys the fiber cable goes in to an attenuator that then has the screw connector to fit the hub5.
It's just odd as I was told buy the installer that I could get a hub5x when they came out as he had to use a hub5 as that's all they had so there for using the anteater to make it work for the time being.
But if I am on the older network then I was told the wrong thing