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Forum Posts

ITV Pixelating on live ITV

My Virgin TV keeps pixelating on live itv programs the other channels appear to be ok. I’ve rebooted router, tv box.

Neal2 by On our wavelength
  • 283 Views
  • 1 replies
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Resolved! Move cable entry point

I'd like to move my cable entry as the TV is on the other side of the room and the current cable is untidy as it passes alongside the fireplace. I've read on here that VM can do this based on a £25 callout. Hopefully an admin will spot this and post ...

troweir by On our wavelength
  • 1264 Views
  • 5 replies
  • 0 kudos

SkySports NFL (517) audio level very low

It's American Football time - one of my main reasons for buying SkySports.The audio level on 517 is pitifully low - and was like this much of last season/year. I estimate 10dB low!Sky Sports Mix (which shows NFL Red Zone) on 510 is normal audo level....

Snoopdog by On our wavelength
  • 1437 Views
  • 16 replies
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ITVX App has no Loose Women Talkathon

So, I have a V6 box. Disregarding that the ITVX App is the slowest, clunkiest app, the missus wants to watch this Loose Women Talkathon, which is advertised as now on ITVX.A bit of exploring and apparently there's meant to be an icon between Home and...

dartguru by Dialled in
  • 417 Views
  • 3 replies
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Help with fast forwarding YouTube

I'm using the YouTube app on the V6 to watch a very long (5+ hours) video, but I want to fast forward to near the end. Pressing either of the >> or > buttons on the round parts on the remote fast forwards but only by 10 seconds at a time and it takes...

MikeR371 by On our wavelength
  • 269 Views
  • 2 replies
  • 0 kudos

New V6 remote will not operate TV volume and on/off

Just received V6 box after previous box became faulty and whilst the new peanut shaped remote paired successfully to the box it will not turn the Philips TV on or off and will not operate volume control. I have followed all videos without success. An...

V6 box frozen

My v6 box turned itself off as if installing an update, it now won't turn back on, i get past the welcome screen and on to the starting up screen but does not go any further, there are three flashing red lights on the box, there is no TV issue as the...

walks_10 by Joining in
  • 829 Views
  • 1 replies
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Replacement remote

Hi is there anyway to get a replacement remote I’ve tried the web through my account but it just keeps sending me back to my account I’ve tried the reset procedure and pairing procedure which haven’t worked so left using my iPad as a remote which isn...

TV pixelation problems

I have been having nothing but trouble with my TV service pixelating on all channels. It varies in how often and when it happens, so very intermittent in nature.had first engineer visit Wednesday 13 Nov, he checked all cables and changed my box, he a...

JohnM007 by Joining in
  • 507 Views
  • 3 replies
  • 0 kudos

I am having problems with V6 Box stuck in Starting Up Mode

Good evening, I am having problems with V6 Box stuck in Starting Up mode, have tried rebooting using plus and power together but to no avail.  I have 2 additional boxes which are both fine.  Any help would be appreciated please @virgin media.  I susp...