Virgin TV V6
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Incorrect Security Certificate error - TV Apps - F011216248

Hello, We are aware that some users may be unable to watch TV apps on the V6, with the error message "incorrect security certificate" being displayed. This has been logged under F011216248 and we are waiting for our internal and external teams to con...

ModTeam by Moderator
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

low volume on ITV1

Hello Watching "RedEye" and the sound is so quiet on ITV 1 right now despite the volume being on 69. Is anyone else experiencing the same issue?? I look forward to response and thank you for your time!  SlowStar

slowstar by Dialled in
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Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

Where is sky sports hd?

501 is Main Event532 is Main Event UHDChannels 510 511 and 519 are all sky sports related channels in HDBut I cannot find Sky sports Main Event HD. I'm trying to upgrade

Sky Sports +

With the announcement of the new suite of Sky Sports + channels geared towards EFL clubs, one platform was suspiciously missing from the announcement, Virgin.I'd imagine streaming these games will be avaliable to us via the Sky Sports app which on mo...

Resolved! New Channels.

I've received an email from Virgin telling me that they're giving me 11 extra channels.They also tell me these channels cannot recorded, rewound, or paused.Can I ask why not?The format of the new channels are going to be of little use to me I'm afrai...

V6 Flashing Wifi

HiJust wanted to know what does it mean? It has been ok all day but then appeared twice on V6 box - Then red like rowtating arrows and then all disappeared?just wondering as i am unsure - It has been very hot weather todaylook forward to advice and i...

slowstar by Dialled in
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To be announced

hi all, one of my 2 v6 boxes is constantly " showing  to be announced" on some maybe half a dozen channels" my other v6 "connected directly to my hub" is fine, I used some powerline adaptors to directly connect to my hub, but it made no difference. I...

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Resolved! No service

Hi all , I’m in potters bar, last night around 9.50 everything went down , still the same today, no V M at all, anyone have any idea what’s happening, many thanks.. 

Peter4858 by On our wavelength
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Resolved! V6 Box Reboot loop and animated download arrow ?

HII followed the option to delete all recordings from the menu, on reboot it reported installing program please wait and the box has been in a boot loop ever since. Powered off, disconnected, re-connected, reset internet, all still in a loop from Wel...

Amarok by Tuning in
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