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V6 box, Power Lost

Sapphreya
Joining in

Hi,  I have a new v6 box, but they did not replace the power cable.  

Sometimes my box won't pick up planned recordings, leaving the message "Power Lost".   I was watching programmes from this box from another room at the time, and there definitely was no power loss upstairs.

Would replacing the cable sort this? and if so, where can I get one from please.

Hoping you can help 🙂

1 REPLY 1

Ayisha_B
Forum Team
Forum Team

Hi @Sapphreya 👋

A warm welcome to our Community Forums and thanks for your post. 

I will pop you a PM 📩 now to assist further.

Thanks

Ayisha_B
Forum Team

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