Sound sync with Bluetooth speaker

[already_used]

Hi all,

Looking for tips and advice with V6 audio across Bluetooth connections: I have a Samsung TV that is Bluetoothed with a speaker. Content that is played on the TV native apps has perfect audio sync, always. However when playing content through the V6 box the sound is always out of sync but the degree varies. I’ve tried all the Bluetooth options and played around with audio delay, sometimes I get an improvement but most times not. It’s the same when headphones are bluetoothed with the TV.

[Matthew_ML]

Hey already_used, thank you for reaching out and I am sorry to hear this.

Can you confirm what the device is called so we can do some digging into this please.

What type of content are you watching on the box is it movies, sports etc?

Nothing live at all?

[japitts]

How does the device connect to your V6? I'm guessing the optical out?