It seems that a number of my favourite channels on Virgin TV have disappeared over the last couple of days, around the 13th and 14th of October 2024. I can’t seem to find any of my favourites beyond channel 74.
I’ve tried resetting the Virgin box and reinstalling my favourite channels, but nothing has worked so far. Has anyone else experienced this issue or found a solution? Any ideas on what else I could try?
Thanks in advance for any help!
Are the channels that are missing from your favourites still showing in the normal EPG, and if so are they still accessible from the main guide?
If the channels are also missing from the main EPG then try using your remote and clicking on
Home > Help & Settings > Help > TV Care > I'm missing some channels and allowing around 10 minutes or so to update.
A number of channels changed transponders on 9th October, so that might mean the favourites on the V6 box need updating (I have a 360 and they didn't need updating on that one) The channels that changed transponders then were :- 310 SkyWitness +1, 148 True Crime, 171 Legend XTRA, 504 (514SD) Sky Sports Cricket, 332 Comedy Central +1, 318 ITV4 +1, 827 Colors Rishtey and 807 Sony SAB
