Forum Discussion

polly43's avatar
polly43
Up to speed
4 months ago
Solved

ITV1 showing 'To Be Announced' from Saturday next

I'm sure this can't be correct; that ITV programming is still 'To Be Announced' for this coming weekend?  I know they're notorious for leaving their programming until the last minute at the weekends, but this is ridiculous!  People will have bought their TV Times, Radio Times, etc. only to find that a prominent channel is not showing their weekend programme guide!  Or is it my Tivo box that's at fault?  🤔  All my other 'Favourite' channels are showing their programmes OK! 

  • the_eyleys's avatar
    the_eyleys
    4 months ago

    Lots of guff here, but upshot here is that every other channel has a schedule (allowing you to set a recording schedule) for up to 2 weeks in advance.  ITV1, for reasons as yet undetermined, only shows a schedule for the next couple of days.  Not acceptable, not for those of us who set timers for the coming weeks, and certainly not for anyone going on holiday and needing to set timers for more than two days in advance.

    Pull your finger out Virginmedia, you feel entitled to increase our monthly costs, sometimes by more than 100%, how about you actually provide the service we]re actually paying you for?

    PS I'm not not even going to mention unacceptable pixelation. HD anyone, get real, you're asking us to pay for filet mignon whilst getting a kebab, shame on you.

  • japitts's avatar
    japitts
    Very Insightful Person
    4 months ago

    My V6 is showing a populated EPG for ITV1 upto and including Friday Nov 1st. When did yours last "call home" for an update?

    • polly43's avatar
      polly43
      Up to speed
      4 months ago

      Sorry japitts.  I didn't mean to click 'Helpful Answer'.  It wasn't helpful at all I'm afraid as I didn't understand what you were talking about.  All I know is that I have Turned off my WIFI (Modem) at the plug, then turned off my V6 box-at the plug, waited for around ten minutes, then re-booted the WIFI, waited for it to completely re-boot and then turned the V6 Box back on.  Which didn't change things one iota!  I have noticed now that there is one day next week - Friday 1st November, when there ARE ITV1 programmes listed, then on Saturday and the following days, it is back to 'To Be Anounced' again.  I am in Coventry, W. Midlands/Warwickshire.  I have tried to contact Virgin through their website, but it is useless.  I followed their instructions, as above, but then on returning to the original page, I got a message that it was not possible to test my box remotely, when that was exactly what they HAD done at the beginning, when it said that there WAS a problem with my V6 box!  I don't know what to do now.  I want to record some ITV programmes this weekend, so how do I do that now? 

      • the_eyleys's avatar
        the_eyleys
        On our wavelength
        4 months ago

        Having exactly the same issue on a Tivo box, all channels EPG populated ok, but ITV1 is "TBA" from this Saturday  (26th) onwards.  Have powered off both the modem and TIVO box and has made no difference, on-demand and everything else appears to be working as normal.  Also based in Coventry, coincidence?

  • Nanci19's avatar
    Nanci19
    Tuning in
    4 months ago

    Hello Polly43,

    we are having exactly the same problem as you. All ITV programmes To Be Announced. I tried switching the box (V6) off and leaving it for a while, switched it back on and it’s still the same, no program information. We can use on demand and catch up, we are at a total loss as to what to try next .

    • polly43's avatar
      polly43
      Up to speed
      4 months ago

      I am in Coventry, W.Midlands/Warwickshire.  Please see my answer to Japitts above.

  • polly43's avatar
    polly43
    Up to speed
    4 months ago

    Sorry, I called my box a 'Tivo' Box, from force of habit. It is a V6 box which I haven't had very long. Polly.

  • polly43's avatar
    polly43
    Up to speed
    4 months ago

    What is LHS?  Plus what on earth are 'Regular EPG-calls-home'?  I've never heard of it!

    • newapollo's avatar
      newapollo
      Very Insightful Person
      4 months ago

      Hi Polly

      LHS is shorthamd for left hand side of the screen.

      Regular calls home -  The V6 'calls home' by electronically speaking to the local headend (VM system) around once every 6 hours and then updates the EPG (programme guide)

      You find that information under Home > Help & Settings > Settings > Network > View network status which should tell you about regular successes or failures.

      Within that section (Home > Help & Settings > Settings > Network ) you can also try Connect to the Virgin Media TV service now

  • Tudor's avatar
    Tudor
    Very Insightful Person
    4 months ago

    My V6 is showing ITV1 and a lot of other channels "To Be Announced" for Saturday 9th November, doing its call home ok as I have a trace on it. Sorry about the formatting 

     

    V6-Back
     
    ended transfer through Primary (WAN1) by
    VM
     
    policy-based route.

     

    Today at 10:55

    199.45.154.118 was blocked from accessing 192.168.100.1 by firewall rule: 

    IP_Block
     
    .

     

    Today at 10:50

     

    V6-Back
     
    started transfer through Primary (WAN1) by
    VM
     
    policy-based route.

     

    Today at 10:43

     

    V6-Back
     
    ended transfer through Primary (WAN1) by
    VM
     
    policy-based route.

     

    Today at 4:37

     

    V6-Back
     
    started transfer through Primary (WAN1) by
    VM
     
    policy-based route.

     

    Today at 4:30

    199.45.155.90 was blocked from accessing 192.168.100.1 by firewall rule: 

    IP_Block
     
    .

     

    Today at 1:22

     

     

  • the_eyleys's avatar
    the_eyleys
    On our wavelength
    4 months ago

    Did "connect to VM services now" before posting marginally updated EPG results above, fat lady hasn't sung yet buddy 😉

    • polly43's avatar
      polly43
      Up to speed
      4 months ago

      Same here. I 'Connected to VM Services now' and it didn't do much for me either!   I did notice that we now have the programme guide for ITV1's Weekend Schedule but it's back to 'To Be Announced' for the rest of the week, with Friday being the one exception and having the guide, then it's as you were with 'To Be Announced' going forward.

  • japitts's avatar
    japitts
    Very Insightful Person
    4 months ago

    Easily found via a quick Google search, but it's shorthand for Electronic Programme Guide

  • scrd01's avatar
    scrd01
    Dialled in
    4 months ago

    had a prob with my V6, had to start from scratch.... comes back with limited program details, you need to enable Virgin media services, should then populate

  • scrd01's avatar
    scrd01
    Dialled in
    4 months ago

    epg --- Extended programs guide

    VMS - virgin media services is Help/settings >> network >> VMS (mine was the fist line..