Virgin TV 360
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CS2000 error code

Hello,Noticed that on our virgin 360 box we haven’t been able to pause/rewind live TV and keep getting channel failed CS2000 code. Also our recordings are failing and when trying to delete any recordings they don’t seem to stay deleted! Done some res...

Resolved! Virgin TV 360 query and new contract offer.

I've received an email from Virgin offering me a new contract (my current one expires 27th July 2024).My current contract shows I have a V6 box. However the new contract they are offering shows "Virgin TV 360".What are the ramifications of this pleas...

Red Button masters golf

I accept that the SD comes with additional ghosting to make my eyes hurt and tempt me to get HD but is there any chance the red button can work so I can at least watch tiger woods and his outlines ?any fix for this much appreciated that’s red button ...

Hard drive issue

I'm afraid it looks like my hard drive is on the way out.Service Status via MVM app, and MVM via a browser, and the automated Service Status number are only showing the known fault F011218215 with ITV+1 (this issue doesn't affect me)Running a test on...

newapollo by Very Insightful Person
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Amazon prime app - not playing on boxes

I have 2 boxes and only one if them won't play amazon prime. Before this I was having issues with the box not loading and have had to unplug power and start it up a few times. Now I am getting a message something went wrong please try again later or ...

Engineer no show

Hello, Engineer didn't turn up for 1-6pm appointment today. We rang to check he was still coming given windy weather and was told he came at 1.30pm and waited outside our house for 30 minutes. I can prove this is not the case as we have a video doorb...

Sky Cinema and Sports not working on second box

Just recently had a second 360 box installed in my room with TNT, Sky Cinema and Sky Sports. It all works fine on my original box downstairs,  however Sky Cinema and Sports come up with an error code 100:70. The only premium channels that work on my ...

New box, change to 360 and losing recordings?

Been on holiday for 2 wks, came home to find all recordings and planned wiped out, contacted customer service and was treated like a child, I went on to 360 in Feb after having the box replaced and had a number of occasions where recordings have fail...

Sullyman by Tuning in
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  • 4 replies
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Virgin 360 Summer House

Hi, I have just upgraded my TV V6 box to Virgin360. I have a second box in my Summer House at the end of our garden  (c.20m from the main box). This box was never connected for live TV (only used for On Demand and Apps), if I wanted to connect for li...

Sky sports HD picture poor

Sky sports HD picture looks very 'soft' compared to TNT.It's definitely an HD channel but the picture is just not quite as sharp as other channels. I'm watching it on a TV360 and a 55" screen.

GandT by Joining in
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