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Just installed not got what I was told I'd get

I've just had virgin installed and to be fair excellent service. But when I started to set up my channels I was disappointed to find sky witness is not in, and I would have to upgrade. When the gentleman came round to my house he convinced me to move...

Kazer61 by • Joining in
  • 370 Views
  • 7 replies
  • 0 kudos

Resolved! "Please replace the batteries in your remote control"

I'm getting the above notification in the corner of the screen whenever I press any button on my remote, despite having changed the batteries. I'm using a One For All remote, not sure if that might be part of the issue. I even took the old Virgin rem...

emmmme3 by • Tuning in
  • 344 Views
  • 2 replies
  • 0 kudos

Virgin and Netflix

Hi all, we have upgraded our VM contract, and now have a new 360 box and TV package. All installed, no problems. Included in the package is Netflix standard. Now we already subscribe to Netflix, so how do I proceed? Do I sign into Netflix on VM and c...

dxter by • Joining in
  • 202 Views
  • 2 replies
  • 0 kudos

Can’t find hard drive

Been having issues with failed recordings, not being able to respond etc. for some time now. Factory reset of main TV box this morning and getting CS6000 can’t find hard drive message. Have followed all previous advice on here. Hopefully one of the V...

caza1471 by • Joining in
  • 230 Views
  • 4 replies
  • 0 kudos

Resolved! Kit needs plumbing in

Hi all hope this is the correct board !Renegotiated my contract and to get the price down I had to have the TV  package that's right to get the price down haha !Anyway kit arrived a couple of weeks ago but then went on hols so didn't get chance to se...

Nick_h by • Dialled in
  • 543 Views
  • 9 replies
  • 0 kudos

Resolved! TV 360 BOX ERRORS

I have been having an issue with my TV box for a while , it fails to record and will not allow me to rewind programmes , it is stating error CS2000, Any idea what this is?

Spurry5661 by • On our wavelength
  • 272 Views
  • 3 replies
  • 0 kudos

360 TV remote no longer able to control TV volume.

I can re-pair with the 360 box, going through the steps it mutes, increase and decreases volume, but when out of the settings menu watching a program, the volume control no longer works controlling my Hisense TV again.I have a second 360 box used in ...

Resolved! New Install multi room cables

Hi Everyone, I'm new to Virgin Media after having a terrible experience with another provider I've jumped ship and have a few questions I thought I'd ask.1: I've signed up for internet and 360 TV multi room my property has never had VM before however...

oppo by • Tuning in
  • 430 Views
  • 5 replies
  • 0 kudos
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