I have just upgraded from Virgin V6 to 360 and it is excellent, except when trying to access any BBC Sounds apps. I have carried out all the suggestion on Google/AI but nothing is correcting this. I’m told to update the app, but there is no menu for ...
I still have the tv6 box, which is giving nothing but issues. How do I get a 360 box and remote to replace this old equipment? I have an engineer due to call next week.
Last week I got upgraded to VM 360, a new main box and a mini box were installed. The programme record functions on the main box seem to work fine, however I do not seem to be able to get the mini box to do any recording. When I press the record butt...
Hi, my box is showing as storage full, but it has only 4% usage and all new recordings are failing.Have done factory reset with 'keep recordings' but that has not resolved it. Don't want to format as have several recordings I've not watched yet.This ...
Yep, I’m having the exact same issue and have reported to Tech Support who have raised a ticket but say it could take 3-4 days to resolve
Hello Martin, im having the same issue as the person above but everytime I phone they're reluctant to give me a new box . . . Can you assist?
Hi everyone,I have a bit of a problem I am trying to find a solution to. I have had virgin media package for the last few years, all working fine. I recently built a summerhouse in the garden and put a quality Samsung tv. During the build, power and ...
I have just upgraded to Virgin 360 from V6.The old V6 control had a 'Next track' (shift+N on a computer using Youtube ) button to use on playlists etc. The new control does not. I now have to fast forward any Youtube video I want to skip or press...
Tv recordings are constantly been cut short.
We have two Virgin 360 boxes which have worked well until now. However, recently, when we set a recording on box 1, we can’t watch the recording on box 1 unless box 2 is turned on and we get the error message - ‘Virgin TV 2 is offline or not connecti...
