Recent DiscussionsBlack screen with sound Since upgrading to 360 I keep getting a black screen with sound. I have to restart the vorgin box and that can fix it, but not every time. I had an engineer visit who installed a new box which has...360 box issues Hi, we have the V6 box updated to 360. We have had several issues over recent weeks / months. First we couldn't pause / rewind, also had some volume and mute issues so we reset keeping recordings. ...Virgin 360 stuck on welcome screen My 360 box is stuck on the welcome screen. I have attempted to restart the box and is has become stuck on the welcome screen. I have also tried turning the box off completely leaving it and then tur...Ultra HD channel I am supposed to have the free ultra TV channel but it is not showing the programmes. I have done the diagnostics and it says my TV is OK for Ultra TV but yet still the programmes won't play but the ...2gb speed, UHD upgrade ad Sky Atlantic Three questions. !. Is 2GB speed available everywhere, or is it only in certain areas? 2. Is it possible to get Sky Atlantic on Virgin without signing up to the NOW app? 3. I've just renewed my ...360 handset not pairing I’ve upgraded the box successfully but handset doesn’t pair. The old one still works though Nothing but trouble with 360 box. We upgraded to 360 a couple of months ago. We kept the old box but it wouldn’t record so an engineer came and put a new box in. Then we lost the recordings on the new box. Next it stopped recording. ...Playback bug ? This happens quite regularly. I pause live viewing of a program then try to resume a few minutes later. The playback jumps back to the start of the viewing instead of continuing from where it was p...Series link broken after replacement 360 box. Hi, I have similar problems to others on this forum, just upgraded my V6 box to 360 software, no problems for a couple months, then had fault in box and Virgin replaced it with new one. One issue I h...If I upgrade to Virgin 360.... I currently have a good set up using my TiVo box but keep getting messages to upgrade to 360 at no extra cost. If I get the upgrade will I be able to try it out first and if it doesn't suit my needs,...
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