Stuck on install complete screen
Have rebooted box with - and + attempts keeps saying install complete but remote won't scroll the screen down so I can continue with process so stuck can someone help please.
Forum Posts
could anyone help with this attached
 could anyone help with this attached error keeps happening but if i reboot i loose all recordings but to get though on the phone do i need to say anymore
Virgin box upgraded to 360 now freezing!
Evening Upgraded box software to 360 a few weeks ago. Seemed to work ok at first but after a week it started freezing. Recordings seemed to not work; streaming wouldn't work so restarted. After several restarts it seems worse, if I press home it ta...
Need help replacing a set top box
I've tried the online chat 3 times and had a WhatsApp message one occasion but no reply to that either. My V6 box which has been on TV360 for a while isn't initialising the hard drive on boot. It's definitely hardware failure but I have tried a hard...
Resolved! The new 360 remote does not sync
Just spent an hour getting my 360 to load, now the new 360 remote does not sync .. I can use the old V6 remote.. My TV plays through HDMI channel.. is that the problem it's an old set
Resolved! streaming to 2nd box buffering/network issues
Hello @endisforever, I am having the same issues as you for the past 4 days. My second box is 1 floor up from the hub and connected by ethernet. I am wondering if there has been a software update, as a previous one also messed my box up for a few day...
upgrading MA1/4/11 error
Like many I have just received this error when trying to upgrade. I have powered the box down for more than 30 secs and also tried the power button and each of the +/- buttons but still get the error. It HAS deleted all of our recordings though but t...
HDMI cable suggestions
Good Evening,I may be asking a stupid question but I am stuck. My wife decided she wanted our TV on other side of the room and our 360 hub and router are wired on a short coax. I was looking at the possibility of a 20 metre HDMI lead for the 360 hub ...
Resolved! Minibox problem
Before I contact Virgin Support I wonder if anyone can answer thisI have TV360 with 2 miniboxes.Suddenly on one of the miniboxes the control is not working in that I am unable to go to Home, change channels etc. But the control buttons for the TV sti...
Why do I have to log back into my Netflix account everytime?
Since changing over to 360 from TiVo, I seem to have to enter all my details again to watch Netflix. It’s tedious! My Netflix isn’t through Virgin Media. I had no issues with this when I had TiVo! It seems to do it for a lot of the apps too. Why, Vir...
