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Resolved! Pairing two remotes to new 360 box

Good eveningI’ve seen previous posts about pairing multiple Bluetooth remotes to V6. I need to do the same with my new 360 box and second remote I’ve got from Virgin. ?? Stuck anyone got info how to do this or have done it. Thanks

jmkirk14 by Tuning in
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How about an option in Setup to check for software updates?

Over the last three days any attempt to start an APP has led to a black TV screen.I've re booted several times but without any change. I factory reset the box only to find it installing an update.It'd be a lot easier if there was an option in Setup t...

Poor_Dog by On our wavelength
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Error code CS6002

Had a power cut last night due to the storms. Now my box can’t record, pause, or play recordings. This is the 2nd time this has happened. Why are these boxes not fit for purpose and die when there is a power cut?!Virgin Media: if you bother to look a...

360 box connection to deco router

I’m thinking of upgrading my virginmedia package to from 350mbps to 1gig and to include TV. I use a Deco mesh router with my existing Virgin router as a modem. Can the 360 box connect to the mesh router using WiFi? 

Recording and App issues

Over the last week I have lost my recordings 3 times and my access to apps keeps failing, I have contacted technical support 3 times to be fobbed off with how I should change the recording settings (which I did on the first call and the recordings st...

Nickih by Joining in
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connecting Virgin TV box without cables

Hi all,I upgraded to Virgin TV services only as it was bundled with faster broadband. The TV box has been put to one side due to the box appearing to have to be connected to my router via cables.My router is at the back of my house (nowhere near my l...

Losing recordings and all future recordings more than once

Please help. I not only have the problems above but I often have problems with errors popping up to say it cannot show the channel (even when it’s bbc1) error CS002. This box never had a problem before upgrading to tv360. I can’t keep on with this se...

zonoco by Tuning in
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Missing icons?

  also get a something went wrong message when trying to play something from Amazon Prime? Recently add Apple TV ? Before this icons were there and no errors. Hay turned it off and on again but si the same? Any help appreciated  Keith 

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Resolved! TV-360 Upgrade Issues

In October 2024, VM asked me to upgrade to TV 360 box otherwise I would not be able to view Netflix.I have Maxit TV package with Sky Sports & Movies and 1 Gbit Internet. I had two boxes - a Tivo and a V6. Both worked perfectly for many years. I was s...

jrling49 by Joining in
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Virgin Go registering IPad issues

I keep having to register my iPad  I recently purchased, each time I want to use Virgin TV Go.I had all my devices reset by Virgin and was told to enable cookies by going into Safari but they appear to be already enabled i.e. Cookies Disabled is Off....

MComport by Joining in
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