Virgin TV 360

Resolved! 360 power supply issue

Hello I recently upgraded to hub 5 and made a slight mistake,when I returned my superhub 4 I accidentally sent back my virgin TV 360 power supply instead ,as you are probably aware the superhub 4 cable doesn't fit the 360 box so I'm left with no powe...

TV signal source

Hi, I have a wifi 6 router, virgin volt 360. Before I take my roof antenna down, can someone confirm that all my TV signals come through the fibre and not the roof antenna?

Virgin media Vs sky Vs Freeview?

So ok this question may have been asked a few years back but now we are in 2023 with the cost of living, I thought I'll ask again.My parents are paying £77 a month on broadband and sky TV alone. Channels they have and mainly watch are the movie chann...

Netflix Issue

Posting on behalf of a friend who I set up a Netflix account for ages ago.She uses the Netflix app on TV 360 and has used it there for a good year or so under her own profiles/email etc.A few days ago, she set up an extra member for her son (as he wa...

new 360 box

Received an email from Virgin on the 3rd of April saying that I had had my TiVo box from the year dot and would I like a new 360 box TICK HERE. How my years after you tick here does it come?

Resolved! TV 360

Requested upgrade to tv360 on 23 May. Given activation date (estimated) 26 May. But heard nothing?

Resolved! Virgin 360 remote

Can anyone tell me what the 4 coloured buttons at the bottom of the Virgin 360 remote control are used for.Coloured Red Green Yellow and Blue. Thanks

360 Remote not working but does for volume/input buttons

This is a new one as the /360 remote only seems to work for the physical tv functions such as volume, mute, power (tv only) and the input mode button and changing inputs - that is all. It was working fine until an hour. The lighting on the remote doe...

Resolved! Satellite required for TV package?

Hi I'm looking to get a TV package, do you need a Satellite if so is there an option to get the TV package with a Satellite. Thanks [MOD EDIT: Subject title changed for clarity]

Mini box loud fan since 5.01 update

So ever since the update 5.01 was pushed to our mini box, we’re experiencing sporadic loud fan “wurry” noises on our mini box. Seems to not be instantly, but after at least an hour of the box being switched on. Tried all the usual resetting, turning ...

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