Virgin TV 360

Bring back TIVO!

Forced to 'upgrade' to 360 just over a month ago and it is diabolical. I'd read reviews and put off upgrade for as long as possible, in the hope the awfulness would have been outweighed by continued improvements but it hasn't and its truly awful. No ...

Rewire and move tv point

Hello,I want to move the entry point for both my tv and internet. I know I need an engineer to do this and there’s a fee but I can’t get through via phone or live chat to discuss. Does anyone know how I can book an appointment?Thanks

Resolved! Old box went into boot loop but seemingly ok after reset

Over the weekend my TV box went into a boot loop with the download logo, similar to that i got during my TiVo-to-360 upgrade. I wasn’t watching it so I had ignored it but realised this morning that it had been stuck in this loop for a few days now. I...

Resolved! Access TNT sports without using 360 box

Front room is being decorated so TV is currently in a different room from the Virgin 360 box. We have TNT sports as part of our package. Is there any way to stream TNT on our Samsung smart TV without a connection to the 360 box?Alternatively, can I d...

Delete Show

After watching a recorded show, how do I deleted it?

Resolved! Renewed contract TV service gone

I renewed my contract today and the TV service stopped working...Internet still works!CheersTony

Recordings have disappeared

Got a replacement 360 Box and all recordings have disappeared. HELP

Moving Cables

Hi we want to move our TV to the other side of the room and the aerial and Virgin box cable will need moving probably changing the entry point into the house, can this be done and if so what is the cost

Resolved! Dark Winds on alibi missing episode

All 6 episodes of Dark Winds series 2 on alibi should be available to watch today. However episode 5 is missing on my 360 box.

Box stuck at welcome screen

Hi,My TV box is stuck at the welcome screen. I tried all the advice on here. Rebooted, power switch on the back, hold down +/- buttons for 30 second etc. Unit just sits idly at the welcome screen. Unresponsive to any input.

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