Virgin TV 360

Recording

Hi, i record the darts when footie is on etc and it misses most of the final match, is there any way to make 360 box record longer or do you have to record the programme afterwards?

360 TV Control Has No Next Video/Track For YouTube

I have just upgraded to Virgin 360 from V6.The old V6 control had a 'Next track' (shift+N on a computer using Youtube ) button to use on playlists etc. The new control does not. I now have to fast forward any Youtube video I want to skip or press...

Resolved! Subtitles turning on both Mini box & TV360 box

When subtitles are turned on for the TV Mini box they also switch on the subtitles on the TV360 box.If I turn them off at the TV360 box, they also turn off at the TV Mini box!Very irritating for both viewers.Any ideas on how do I stop this & only hav...

Virgin TV 360 Loss of Radio channels on EPG

I recently 'upgraded' to 360 and the EPG no longer lists radio channels. Therefore can no longer see the schedules of stations or record programmes. Had this been mentioned in the advertising I would have stayed with Tivo. Some questions, who is the ...

App problems

My elderly neighbours have to log in and input passcode every time they want to use itvX or bbc iplayer etc. It worked fine until 3 weeks ago when they got a new tv. It’s an LG smart tv. I just tried to help and I had to enter name, date of birth etc...

Resolved! Fury Usyk

How can I order the fury usyk fight on ppv?Thanks

Lost coaxial cable

Hi. Removed the coax cable from my 360 tv box while decorating. Now I can't seem to find it. Can anyone help with obtaining a new one. Thanks

Resolved! Unable to record programs or pause live TV.

All recordings fail reporting a technical error, along with pausing live TV which shows a CS2000 error. I last rebooted the box (V6 running 360) last Thursday and it took around 1.5 hours to eventually come back. I don't want to do this again as I am...

Sky Comedy glitching

this problem has returned. once again glitching and only on sky comedy seemingly.

Not able to play recordings

For the second time recently, when trying to watch a recording part of the way through the recording fails with a CS2217 or a CS2200 message. After that, none of my recordings work, and both times, I have tried to speak to Virgin but ended up having...

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