2 weeks ago - last edited 2 weeks ago by Michael_JK
TV360 TO 80011
[MOD EDIT: Personal info removed]
OLIVER 99846
Answered! Go to Answer
2 weeks ago
Hi @NICK7267 👋.
Thanks for your kind words regarding Oliver ❤. We will certainly pass on your appreciation for him.
Enjoy your service.
Sabrina
2 weeks ago
Hi @NICK7267 👋.
Thanks for your kind words regarding Oliver ❤. We will certainly pass on your appreciation for him.
Enjoy your service.
Sabrina
2 weeks ago
But dont forget the Text Number in the booklet dosent work 80011.
I tried to set up tv360 and couldnt!
2 weeks ago
Hi @NICK7267
What happened when you texted that number please?
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
2 weeks ago - last edited 2 weeks ago
It wouldnt send?? Im with Virgin for my mobile and have been transfered across to O2 for the line rental, so im wondering if that could be the problem. I tried a few times but it wouldnt send, so i just gave up as usual. Sorry but Virgin is such hard work and theyre getting worse. I should know ive been with them for over 12 years, but later this year im getting rid of everything, Mobiles,Broadband,Tv and sports package and landline. My contracts are up later this year and we will look elsewhere. We are hounded for feedback on email for a review for the engineer but they haven't Once appologised to us for the outage time or offered to compensate us for the week and a half we were down with the broadband and wifi. Sorry but the customer service in the office department structure is abysmal and getting worse with being directed to India's Call centre.
a week ago
Hi Nick7267,
Thanks for coming back to us about this problem you're having with texting this number (80011) I am sorry you feel let down by us, we are always here to help though.
Could you please give us a little more information on why you were texting this number please?
Thanks,
Megan