TV 360 upgrade failure

[davidchoddle]

V6 box still fails to proceed to upgrade to TV 360. ERROR MESSAGE TM3/19/10-1-200000 ALSO TM4/19/10-1-200000. Chat fails to address this problem. Now getting very grumpy with this. I need help with this Virginmedia. Thanks.

[Martin_N]

Hi davidchoddle,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue with this. 

I am happy to take a look into this for you now. 

I will private message you now to confirm your details. 

^Martin