Removal of the “Flo” keyboard

[CurlyKylie]

I noticed a little while ago that this keyboard option didn't seem to be working any more and now see it was removed in v5.09.  I don't search very often but found it was significantly faster that the option we are left with.

Why are useful features like this removed, surely updates should improve functionality and not cripple features.  Is this keyboard likely to be coming back?

[Ashleigh_C]

Hi there @CurlyKylie 

Thank you for your post and welcome back to the forums, it's great to have you on the team. 

I am so sorry that you are upset by the recent updates, we do updates services with the intention to better improve our interface and the users experience so we are sorry to hear that this has not been the case for you with this recent update. 

We do not currently have plans for another change but I will pass your feed back on to the relevant teams for consideration. 

[nodrogd]

It is quite likely LG have removed it from the core firmware. Their other EU cable operations use a remote with a keyboard on the back, making it unnecessary.

https://www.emerx.cz/images/stories/1603446/horizon-org.png