on 07-03-2024 19:11
Paramount Plus has stopped working on my 360 box. I’ve tried switching everything off and on and signing out of the app and signing back in again, but I still get error code 3304. I can’t find any help on the Paramount website. Thanks.
Answered! Go to Answer
on 07-03-2024 22:07
Hi Vicky772,
I don't subscribe to Paramount Plus so can't check but from a quick Google it looks like it might be a server error somewhere,
Can you sign in on your TV if it has the App.
You could try a factory reset of the 360 box to see if it makes any difference
It's only a partial system reset and not a complete factory reset. You are given 2 options,
Keep Recordings
Format Disk
Choosing Keep Recordings, means you won't lose your recordings and any planned recordings or series links you've set up, but you will have to sign into your apps such as iPlayer, Prime, Netflix and ITVX again, also Match frame rate and Standby power consumption will go back to their default settings if you have changed them.
on 07-03-2024 22:07
Hi Vicky772,
I don't subscribe to Paramount Plus so can't check but from a quick Google it looks like it might be a server error somewhere,
Can you sign in on your TV if it has the App.
You could try a factory reset of the 360 box to see if it makes any difference
It's only a partial system reset and not a complete factory reset. You are given 2 options,
Keep Recordings
Format Disk
Choosing Keep Recordings, means you won't lose your recordings and any planned recordings or series links you've set up, but you will have to sign into your apps such as iPlayer, Prime, Netflix and ITVX again, also Match frame rate and Standby power consumption will go back to their default settings if you have changed them.
on 08-03-2024 08:34
Thanks, this appears to have worked.