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Is it possible to add a 4th 360 box

mda99das
Up to speed

I was wondering if it was possible to add a 4th 360 box?

 

3 REPLIES 3

roy247
Superstar

No you can't have 4 360 boxes, you can only get 2 as a new 360 customer, users who had 3 V6 boxes were allowed to update them all to 360 but only with an engineer installation. I don't know if any got swapped for a mini box without a hard drive.

What boxes do you have.

 

I have the main 360 box and 2 360 mini boxes. I actually know my installer (he no longer works for VM) but he said that he has some customers with 4 boxes. As I have a direct feed to the cab with no breakages  with RG11 cable, my signal strength and quality are pretty good. I have the 1 gig package ultimate volt that was advertised back in 2022, and been happy with the BB and TV. I think with virgin it really depends on the condition of your cabinet and how oversubscribed it is. Mine isn't there's plenty of spare terminals there. 

BlueLou
Virgin Media Staff
Virgin Media Staff

At present, the max number of 360 boxes is capped at 3.