That code is usually recording playout failed usually have to contact customer support. But there is some simple checks you can do is make sure all the cables are secure and also reboot both your hub and stb at the same time and wait for them to reboot it can usually take 15 min. Also usually with cs codes ur stb is not connected to the hub if you connect through Ethernet it’s worth unplugging by the Ethernet and plug back in or if that does not work connect to wifi but before you do anything if you have a Ethernet cable plugged in make sure u remove the cable from the stb and hub.
tv360 to check network home button on remote, next to recordings at the top right of the screen select settings, select systems, change connection type or you can run a diagnostics to see if there is any issues with the vm services.
for the v6 connecting to wifi I’m not 100% sure I think it’s Help and Settings, Network and then select test your connection.
