Forum Discussion

davebriggs63's avatar
davebriggs63
Tuning in
2 years ago
Solved

Box keeps crashing with error code CS2002 (Fault reported - F010987379)

My virgin TV box keeps randomly crashing. Screen goes black for around 10 seconds, then error message CS2002 then box shuts down for 30-60 seconds before restarting..... very annoying and seems to ha...
  • Lisa_CC's avatar
    Lisa_CC
    2 years ago

    Hi and thanks for making us aware of this issue. It has been reported and a fault ticket has been raised under F010987379. We're sorry for any inconvenience caused and thanks for your patience whilst we work on the fix.

    edit - Please see sticky here for updates

Lisa_CC's avatar
Lisa_CC
Moderator
2 years ago

Hi and thanks for making us aware of this issue. It has been reported and a fault ticket has been raised under F010987379. We're sorry for any inconvenience caused and thanks for your patience whilst we work on the fix.

edit - Please see sticky here for updates