Appletv+ subscription not recognised on 360 box app

[kastenar]

Hi, I'm unable to use Apple+ on 360 box even though I have a subscription that works ok on Android app and Samsung TV app. When I check the account settings on the 360 app is shows ok and even says I have a subscription active. However, when I view the program listings it keeps telling me to "Get Apple TV+". I've gone through the set up numerous times and still get the same. Even tried resetting AppleTV+ app and starting again but no joy. 

The only thing I can think is that subscription is a 3 month free trial from new Samsung TV, which might be being blocked in 360 app, even though it says subscription active.

Any thoughts?

[Gavlar6]

Does your TV have the app, if so you can test your log in.

[kastenar]

Gavlar, I did say it works ok in android app and Samsung TV app.

[Matthew_ML]

Hey kastenar, thank you for reaching out and I am so sorry to hear this.

Does your APPLE TV only let you sign in on so many devices?

I would try logging out of one device and then trying it.