AdapterBefore you move to our fibre landline service as part of this migration, we’ll let you know in writing around three months before the migration takes place in your area. Our letter will provide more details on why this is happening.Around 3 we...
Does the supplied adapter have any other purpose than connecting RJ11 to BT phone plug? If not then can I connect my DECT base station, which has a RJ11 connection, directly to the router using a cable with RJ11 plug at each end?Blarnnie
Since my landline switched over and now plugs into my router, those calling me have mentioned that the ringtone now sounds like an international call with a long ring rather than the traditional British ‘ring ring’. Has anyone else experience this an...
An engineer visited Friday (24hrs notice after previous email said delayed indefinitely!) to do the switchover. My router is high up on a cabinet to maximise Wi-Fi coverage and my phone is down low where I can reach it. Consequently, the 2M RJ11 cabl...
My home phone stopped receiving calls so I rang Virgin and spoke (with great difficulty) to a lady who said there'd been a switchover, which I had no idea about and hadn't been told about. She said I would be sent an adaptor to connect the phone to ...
I was due to be switched over on 15th January, but nothing has happened. No communication from Virgin about delays to rollout or new switchover date. Any information please?
My landline was switched to digital.The answer machine I had doesn't work . I tried another one and that does not work .What answer machine is compatible ?
I received an email from VM yesterday informing me that the telephone switchover from landline to fibre has been postponed indefinitely.Can anyone here tell me why?
Hi, we were given a switch over date as the 30th of January 2024 and received our phone adapter already. But last week I was sent a text saying that the phone switchover had been paused untill further notice. Just wondered if there was any update (as...
I was told my Switchover date would be 22nd January 2024 - ie tomorrow - so far I’ve not received my phone adapter. Is there a delay? Should I have received my adapter by now ?
AdapterBefore you move to our fibre landline service as part of this migration, we’ll let you know in writing around three months before the migration takes place in your area. Our letter will provide more details on why this is happening.Around 3 we...
