HELP! I've got a Virgin Samsung Galaxy with O2 connectivity - or rather, since Saturday ... no connectivity unless its over WiFi. So when I leave the house, no phone calls, messages, maps etc, until I find a hotspot or more likely a pub. After va...
I’m trying to find out when the contract on my handsets end and how to pay them off early but I can’t seem to get through to anyone on the phone or log in online.can anyone help with this please
Hi, Im trying to locate my virgin mobile credit agreement and security key and I think I’ve deleted the emails. Is it possible to retrieve these documents?Thanks
Just a warning to others - yes it will depend on your mobile provider I guess - I reluctantly responded to a text message survey having contacted VM support as I don't believe they take any notice of responses, but I was very angry at the lack of sup...
I have paid off my virgin contract and have moved providers. I would now like to pay off the remaining balance on my handset that I got with virign as I am still paying for this monthly. How can I do this
Hi I'm being charged for virginmedia mobile contract snd from June 2023 also being charged by o2 how fo i claim a refund from birgin mobile i have been unable to call to speak to anyone
Hi hoping someone can help,My partner had a Virgin Mobile account and the sim transferred to O2. They also paid £23.00 a month for a handset and received an email with a final statement to state this had all been paid and the final payment was made o...
From contacting O2 they tell me my contract I initially had with virgin mobile ended on 19/08/23. I still have this mobile number and happy to pay for this. However O2 have been charging me and my wife each for a new sim's we know nothing about. £8.7...
Since O2 was amalgamated with Virgin, the data coverage has gone down hill. It is not uncommon to have 4g which allows calls, but you can't even load google maps. This I believe is because the O2 network is not robust enough for the number of custome...
Can anyone tell me how to pay an old arrears balance with Virgin mobile please? I have an outstanding balance of £12 from Jan22 which has been sitting as a default on my Equifax account and I'd like to pay it so it shows as settled. I don't have any ...
