Virgin security key

[Shakybaby83]

Hi trying to find out how much is left on my virgin mobile finance and when it ends 

02 want nothing to do with the query and I when I contact Virgin they ask me to phone a number that isn't in use 

Terinke service every since I've been moved to 02

[John_GS]

Hi @Shakybaby83 

Thanks for posting and welcome to the community.

I'll send you a PM now to assist further.

[John_GS]

Thanks for joining me on PM and allowing me to sort this for you @Shakybaby83 

Do pop back to the community should you ever need further help.

[Shakybaby83]

Just out of curiosity how would I pay it off??

Thanks 

[John_GS · Accepted solution]

Hi @Shakybaby83 

You can call our Freestyle Collections team on 0345 234 0753 :).

[Shakybaby83]

Hi number not in operation

Doesn't work 

[John_GS]

Hi @Shakybaby83 

Apologies, the number is 0344 809 0202. 

Open from Tuesday.

[Shakybaby83]

It's says its a 02 number is this correct??

I need to pay off my vigin Freestyle contract 

[John_GS]

It is indeed the correct number 🙂

[Jonesey_MFC]

Could someone possibly contact (DM) me so I can get my security key also to access my contract credit agreement?  

Thanks