sky sports Premier league - pixelation/freezing

[ANDYC5]

When changing from main event to premiere leauge/action it shows an almost frozen sky main event. Similarly if I change to golf channel then Premier/action shows sky golf pixelated? Doesn't happen to SD?

Thanks in advance for help 

 

[MOD EDIT: Subject title changed for clarity]

[newapollo]

Hi ANDYC5 

Which /tv-box  do you have? 

You've posted in the 360 forum, and your post seems to indicate that you have Sky Sports HD.  If you have a 360 box and Sky Sports HD then the HD channels over ride the SD channels, so the SD channels won't be available on the 360 box.

No problems here with the Sky Sports HD channels.  Have you tried rebooting your TV set top box?

[ANDYC5]

My bad its a tivo. Rebooted still the same not doing it on other boxes must be the box cheers 

[Beth_G]

Hi ANDYC5,

Thanks for your post, welcome to the Community Forums!

I'm sorry to hear that you're experiencing some pixilation issues on some TV channels. I've had a look on this side and can see a few signal issues affecting you which need an engineer visit to put right. 

I'll pop you over a private message now so I can take your details and help you further from there.