Virgin Media: TiVo® service
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Virgin TiVo box rebooting, slow to respond

I’ve had a virgin TiVo box for a number of years and recently it has started to misbehave. Slow responses from commands sent from the remote even though I’ve changed the batteries. Regular (every few days) crashes where it’s just a black screen and h...

cdvm by Tuning in
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Resolved! True Detective

When I access True Detective On Demand, every episode in every season gives me the option to watch it on Sky Showcase (because I'm a subscriber). That is, all except one episode, Series 2 Episode 5, which does not have the Sky Showcase option. Only t...

SE2E05.jpg
jjaggii by On our wavelength
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Resolved! TiVo TV Control app drops connection

My TV control app seems to work fine in all aspects other than the remote control optionit displays all recordings, settings, preferences and the like but I often use the remote option on iPhone and iPad to change channels etc.I have checked and rech...

pgriff57 by Joining in
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Resolved! tv guide errors

I had a error on the tivo box near christmas, c133, a connection issue, I called customer service and went around doing all the same stuff I had already done and the issue was unresolved and a engineer booked, this resolved iself the day after, since...

scashman by Joining in
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  • 12 replies
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TV still not connected

I just moved house on 15 March & took my Virgin package with me (Now live in London)A chap came on the 16th and activated the internet, but refused to do anything with the TV as "it was not his remit".  I don't know why as I've had broadband + TV wit...

Parsloes by Dialled in
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  • 5 replies
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Miss sold contract

I renewed my contract in Sept 23 as I didn't want the price to increase. I was assured by the call handler that my contract would be fixed for the term of the deal and would not increase. Surprisingly I've had an email now saying my price was going u...

RiBas by Joining in
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  • 6 replies
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Resolved! Blurred sky sports

we have just added sky sports to watch the new tennis channel to our VM package the picture is fuzzy and blurred watching a tennis game other sport channels  in Sky  in HD are perfect Sky sports in SD is no good and we feel VM should have told us in ...

monet208 by Dialled in
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  • 11 replies
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No humans to talk to anymore.....

I've tried calling 3 times and each time the call ends "goodbye" with zero option to talk to  anyone.So this is my last ditch attempt....I have a Serires Link set up to record a specific show on 4 times a week - which it is not. I have checked the se...

SiobhanT by On our wavelength
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  • 10 replies
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Resolved! TiVo glitch - upgrade possible?

Hi - For a few years our TiVo box glitches when playing recordings - some are worse than others and I suppose we’ve just lived with it. I suspect that I may be eligible for an upgraded box but not sure. Had this one for at least 5 years 

NigelEbb by Joining in
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