Virgin Media: TiVo® service
For all TiVo service and TiVo box questions
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Issues Upgrading TiVo Box

Hello,I have spent around 2 hours on 2 separate phone calls to Virgin Media to try and get my parents TiVo box upgraded to the 360. They have outdated equipment that affects the picture quality. They cannot access Netflix or any other streaming servi...

Tivo box won't start up

HiI just tried to start up my Tivo and it won't start up - it is stuck on this combination of lights which it keeps looping on.Any ideas please? The TV won't recognise the HDMI signal either. 

vm tivo 1.png vm tivo 2.png vm tivo 3.png
andyads74 by On our wavelength
  • 903 Views
  • 11 replies
  • 0 kudos

Virgin deleted by old box

Hi all, Can anyone help? Virgin sent me a box but they switched off my old box before I had installed the new one. This meant I have lost some really important recordings. I'm trying to get them to revert back but they won't help. There Must be away ...

Dawinder by Just joined
  • 368 Views
  • 4 replies
  • 0 kudos

Getting old box?

We recently got into a new contract with Virgin Media, and they gave us their latest box, which is absolutely awful, so slow to use and really difficult for my elderly family members to use. is there ANY way i could have the model i used to have (arr...

private road/ wayleave

my new neighbour (yet to move in)  seems to be having virgin installed as markings have appeared on the road. the road in question is a private road. They cannot just dig up the road without authority from us owners. Who do I contact please? 

npres by Joining in
  • 1652 Views
  • 4 replies
  • 0 kudos

TiVo box not rebooting

My TIVO box freezes when I change channels and is taking over 1hour 30 minutes to reboot. I have unplugged everything and done all the checks asked but the box still freezes. I have tried to ring to get an engineer to come out and have a look but jus...