cancel
Showing results for 
Search instead for 
Did you mean: 

Do I need to return my tivo box

josephmcginley
On our wavelength

I recently upgraded top TV-360, and happy with my new box, and service, but

What do I do with my Tivo box, which I no longer need, and have checked, help

From what I can make out, I can either recycle the box, or bin the box

2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

Unless you receive express instructions to the contrary, TiVo's can be responsibly recycled

https://www.virginmedia.com/help/return-or-recycle-equipment 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Sabrina_B
Forum Team
Forum Team

Hi @josephmcginley 👋.

Thanks for reaching out to us, apologies we did not update you with what to do with your old box. If it is a TIVO you can take it to the nearest recycling point or send it back and we can recycle this, if it is a V6 you can return it to us. Any packaging can be obtained here along with recycling 👉 Returns & Recycling.

Let us know how you get on.

Sabrina