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V6

For all V6 box & service questions

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For Virgin TV Go, TV Control, and other mobile TV apps

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Activity in TV

Recording

Hi, i record the darts when footie is on etc and it misses most of the final match, is there any way to make 360 box record longer or do you have to record the programme afterwards?

IainC86 by On our wavelength
  • 7 Views
  • 0 replies
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Box stuck on welcome screen

My Virgin 360 box seems to be stuck on the welcome screen, I’ve rebooted, changed HDMI cables, pressed the power & + button, but screen is still stuck.Losing the will to live with this box, any ideas to solve it or any support would be greatly apprec...

360 TV Control Has No Next Video/Track For YouTube

I have just upgraded to Virgin 360 from V6.The old V6 control had a 'Next track' (shift+N on a computer using Youtube ) button to use on playlists etc.    The new control does not.  I now have to fast forward any Youtube video I want to skip or press...

Resolved! Subtitles turning on both Mini box & TV360 box

When subtitles are turned on for the TV Mini box they also switch on the subtitles on the TV360 box.If I turn them off at the TV360 box, they also turn off at the TV Mini box!Very irritating for both viewers.Any ideas on how do I stop this & only hav...

BigLes by Tuning in
  • 156 Views
  • 3 replies
  • 0 kudos

tv go sign in problem

the virgin tv go app wont let me sign in, i click on sign in and it shows me the red virgin tv go screen but nowhere to sign in then loops back to the page asking me to sign in? 

Virgin TV 360 Loss of Radio channels on EPG

I recently 'upgraded' to 360 and the EPG no longer lists radio channels. Therefore can no longer see the schedules of stations or record programmes. Had this been mentioned in the advertising I would have stayed with Tivo. Some questions, who is the ...

rmu1 by Just joined
  • 397 Views
  • 14 replies
  • 0 kudos

App problems

My elderly neighbours have to log in and input passcode every time they want to use itvX or bbc iplayer etc. It worked fine until 3 weeks ago when they got a new tv. It’s an LG smart tv. I just tried to help and I had to enter name, date of birth etc...

AndyRB by Just joined
  • 237 Views
  • 9 replies
  • 0 kudos

Tnt box office

So what my query is just thinking if it would work, I want to watch the up coming boxing between Tyson and Usyk if I purchase it on my virgin box and took the box to a friend's house would I still be able to watch it as long as the box is connected t...