TV on the go

TV Go - Connection showing offline

Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...

TV Go device registration - Google Chrome

You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...

Resolved! Re: Sky Sports on iPad video Unavailable

I am having the same issue and have tried previous suggestions to no avail

When I try to sign into Sky Sports by selecting Virgin Media sign in option it comes up Unknown error

I am currently trying to watch Sky Sports Main Event and it takes me to Sky Sports website. I select log in then select sign in with Virgin TV UK Virgin Media and then all that happens is it say An unknown error has occurred. So frustrating and seem...

Virgin TV Go app is next to useless!

Once again the App, despite listing all my recorded shows tells me my iPad needs to be on the same network. It is on the same network. It worked ok a couple of days ago.When I go into diagnostics it shows: CPE IP Unknown.This has become a very frustr...

Sky Sports on PC, can't sign in

Trying to watch Sky Sports via on PC.Signing in via Virgin tab -"an unknown error has occurred " No problem on TV.Any ideas please?

Downloading on App

Has an answer been given as to why people cannot download on this app? I’m new to Virging and annoyed that I can’t download.

Tv go devices

Hi I need help removing inactive devices on tv go

TV Go app streaming via HDMI cable to TV

Was away at the weekend in a hotel and wanted to watch the rugby on BT Sport via the TV Go App. Could watch fine on my iPad, but it wouldn't let me watch via a HDMI cable from the iPad to the TV in the room. Could get sound but no picture. Just tried...

BT sport not working

So, want to watch West Ham on BT Sport 1 but all I get is a black screen? Other channels seem OK like Sky Sports News and the same laptop hasn't had this issue before?All 4 BT Sport channels showed the same issue but about 5 minutes ago some started ...

BT sport via Go

Trying to watch BT sport 1 on virgin Go can't get it BT 2 & other channels ok

TV Control app compatability

Is the TV Control app compatible with all android devices, or are their exceptions ?Does it work on chromebooks ?

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