Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
Help,I have used all 5 of my TV Go device slots. I’ve just got a new iPad and can’t remove old devices to make space, there is no option to remove. I can remove devices from the sky device list, but these change to not free up space in Virgin. Any su...
I am logged in to my account and can watch a few channels but mainly only bbc, I can’t watch itv, sky, ore most of the channels available. We have full access to all these channels at home but not on virgintvgo when we are away camping? We have been ...
Has anone else had a block area of glitch just pop up on random channels for a second then vanish. No pattern on how long it happens between episodes or what channels it seems to be itv and gold and btcsport for meNothing happens when using Netflix o...
So many comments about this but no answer on the forum. All TV channels work fine on the app except Sky Sports which you have to log in separately. Always get the same response max device reached although only logged in on one other device. Device ma...
Hi all,There is a new error message on the telly tablet when i try to play saved programmes from the 360 box through my TV GO app. I have tried all sorts including factory reset on tablet. All other devices, (phone on android, ipad,) all working fine...
I have perpetual problems trying to get the TV Go app to connect to the TV Box so that I can watch my recordings on an iPad. Every evening I have to try; restart the TV box, restart the iPad, restart the app multiple times. Often have to restart my w...
Since change address my virginGo stopped working
Subtitles out of sync - Prodigal Son box set. They are about 10 seconds early.
Does anyone else have issues with the app. Almost every time I try to watch on my iPad, it gives error messages saying either you are not connected to the home network (I always am) or change setting to Local Network (that is also on). I have to keep...
I have 2 V6 boxes - one in the living room, one in the bedroom. Both show up on the Virgin TV Control app on my Android mobile. And until now everything worked fine and I could stream recorded shows on either box to the other or to my phone (when on ...
